Privacy Policy

Introduction

Roomana ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our roommate matching platform for ASU students.

Information We Collect

• ASU email address for verification
• Username and profile information
• Roommate preferences and lifestyle details
• Optional contact details and social links you choose to add, such as Instagram, LinkedIn, or phone number
• Housing reviews and ratings
• Communication preferences
• Device, browser, and usage information

How We Use Your Information

• Provide roommate matching services
• Display profile details, including optional social or contact information you choose to share, to matched or prospective roommates within the platform
• Send essential email notifications and updates
• Improve our matching algorithm and product experience
• Provide customer support
• Maintain platform security and prevent fraud
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information. We may share your profile information with other users for roommate matching when you choose to participate. If you add optional social links or a phone number, those details may be shown to matched or prospective roommates inside the platform. We may also share information with service providers that help operate the platform, when required by law, or during a business transfer.

Data Security

We use reasonable security measures to protect your information. No internet transmission method is perfectly secure, so we cannot guarantee absolute security.

Your Rights

• Access and update your personal information
• Delete your account and associated data
• Opt out of certain communications
• Request data portability where applicable
• Contact us with privacy-related concerns

Third-Party Services

Our platform integrates with services such as Firebase for authentication and database storage, email providers for notifications, and Vercel for hosting. Those services maintain their own policies and practices.

Changes to This Policy

When we make material updates to this policy, we will post the revised version on this page and update the last-updated date shown here.